Verizon said it had restored service after it experienced a technical issue that led to hundreds of thousands of reports of outages Monday.
‘Verizon engineers have fully restored today’s network disruption that impacted some customers. Service has returned to normal levels,’ the company said Monday evening on X. ‘If you are still having issues, we recommend restarting your device. We know how much people rely on Verizon and apologize for any inconvenience. We appreciate your patience.’
In a statement on social media Monday afternoon, the Federal Communications Commission said it was monitoring the situation.
‘We’re aware of a Verizon outage impacting customers in parts of the country,’ the FCC had said. ‘We are working to determine the cause and extent of these service disruptions.’
DownDetector, a website that monitors connectivity issues for various web and digital services, indicated there were more than 100,000 reports of outages earlier Monday, though by 11:30 a.m. that figure had begun to decline.
It is the latest massive outage issue of 2024. AT&T went down for large numbers of users in February, and in July, a worldwide glitch caused by an update linked to the cybersecurity group CrowdStrike affected Microsoft systems worldwide.
The Federal Trade Commission had no comment on the outage.